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  • How to solve "no screen information" on the software of the control system?

    If the screen information has been configured, please try to load the information from the hardware. If not, please configure the screen information first.

  • Why does the led screen display error?

    1. Different resolution between sending card page and output display. Please keep the two consistent to make it run well. 2. If the resolution is the same, please check if the parameters of the smart setup guidance is correct.

  • What's the functions of the led indicators?

    The red light indicates the power status and the green light indicates the communication status of the panel. The power supply of the panel works normally when the red indicator is on. The green indicator with quick flash means the normal communication status.

  • Why there is no option to copy when using video processor?

    1. Check the power supply of the video processor 2. Check whether the DVI cable or HDMI cable is connected correctly or damaged

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